圣安东尼奥学院教职员工技术提示:混合工作准备

Helpdesk Support

Zoom Remote Support

Instructional Innovation Center (IIC) Training Calendar
Monthly training sessions are available for faculty and staff. To view the the IIC Training Calendar click the button below. 
IIC Training Calendar

*通过ACES、Employee Tab访问AlamoTalent获取信息或注册我们的培训.

To request a one-on-one training appointment, complete the One-on-One Training Request Form.  如有其他咨询和培训需求，请与IIC联系 sac-iic@szsxcj.com or 210-486-0712. 

Classroom Integrated Technology (CIT) Workshops

我们很高兴提供研讨会，教您的学生技术，以支持您的课堂作业. 我们的计算机支持人员了解您的学生有时在技术集成作业方面有困难.  Faculty members can take advantage of monthly, 由科技处提供的免费资讯科技工作坊-学生大实验室员工.

CIT Events Calendar CIT Reservation Form

• Events can be conducted during your scheduled class time. 
• 每个工作坊的长度是50分钟，可以重复多次，你希望.

We offer several workshops from which you can choose. Please see below for a roster of available classes:

• ACES/Canvas Overview/Email
• Intro to Computers
• Microsoft Office 365 (Word, PowerPoint, Excel)
• Security Awareness Tips
• iPad Basics
• Zoom

圣安东尼奥学院教学创新中心(IIC)已经并将继续组装一系列工具，以帮助提高圣安东尼奥学院的教学和学习经验.  Use the links below to learn more.

SAC Instructional Technology Faculty Resources

San Antonio College Instructional Technology - Staff Resources

SAC Instructional Technology Faculty Resources

San Antonio College Instructional Technology - Staff Resources

Zoom Help Guides

Other Resources

Security Tips

• Be cognizant of FERPA guidelines
• Do NOT save student data on your home computer
• Keep your home computer updated with antivirus/security software
• 不要点击你不认识的发件人的链接或附件.
• 不要通过电子邮件提供敏感的个人信息(如用户名和密码).
• Watch for email senders that use suspicious or misleading domain names.
• 仔细检查url，确保它们是合法的，而不是冒名顶替的网站.
• 不要尝试打开任何您不希望收到的共享文档.
• 如果你收到一封含有十大网赌正规网址官网区警告横幅的电子邮件，表明它来自外部来源，那么在打开附件或点击链接时要特别小心.

Be cautious of social engineering attacks (spam, spoofing, phishing, baiting, malware, scareware, adware, etc.).  十大网赌正规网址官网信息技术部门的员工永远不会在电子邮件中询问你的密码

Online Safety Basics: Read more here

Staying Safe on Zoom 

Employees who are working remotely, 远程教学的教师也应该改变他们的电话语音留言来反映这种情况.

Steps to Forward Office Phones to Cell Phones

• Instructions are included on AlamoShare – Employee Resources.
  • Refer to the How to foward desk phone guide.
  • The guide is in Alamo Share, therefore you will be prompted to login.  
  • Alamo Share登录是用于登录办公计算机的用户名和密码.  Username format:  sac\jsmith1234.
    
    

Steps to Access Office Voicemail Remotely

Refer to the guide: 从外部来源访问您的十大网赌正规网址官网区语音信箱

从外部电话访问您的Alamo学院办公室电话问候管理的步骤 > Click Here

• At a minimum, the following technology is required to work remotely: 
  • Internet
  • Alamo Colleges Issued Laptop/Personal Computer
  • Webcam
  • Audio (Speakers/Microphone for Computer)

Loaner Equipment Request: 

1. 为圣安东尼奥学院员工和勤工俭学学生申请租借设备, your department head must submit a Footprints request at http://footprints.szsxcj.com. 一旦请求被技术服务部办公室收到, your request will be added to the approved loaner equipment list.  这一新步骤将确保借款方的部门充分了解借款方的设备要求. 
2. Following the approval request, the Borrower should complete the Equipment Request Form to schedule an equipment pick-up time. 
3. At the time of equipment distribution, 出借设备将转入贵司资产清单. 

Loaner Equipment Return Request:

1. Borrower must complete the Equipment Return Form located on our Office of Technology Services Website. 
2. Once the equipment is inspected and returned, 我们将要求借款人部门将借出的资产转回技术服务办公室库存. 

通过为十大网赌正规网址官网的学生和员工提供低成本的互联网服务，这些项目可以弥合数字鸿沟.  Visit the link below for additional information:

However, starting from the Spring Semester of 2022, Hot Spots are no longer provided to students, faculty, and staff. 如欲了解更多详情，请浏览以下连结，以获得低成本的互联网服务. 

http://career.szsxcj.com/experience-the-alamo-colleges/current-students/low-cost-internet/

Loaner Equipment Request: 

1. 为圣安东尼奥学院员工和勤工俭学学生申请租借设备, your department head must submit a Footprints request at http://footprints.szsxcj.com. 一旦请求被技术服务部办公室收到, your request will be added to the approved loaner equipment list.  这一新步骤将确保借款方的部门充分了解借款方的设备要求. 
2. Following the approval request, the Borrower should complete the Equipment Request Form to schedule an equipment pick-up time. 
3. At the time of equipment distribution, 出借设备将转入贵司资产清单. 

Loaner Equipment Return Request:

1. Borrower must complete the Equipment Return Form located on our Office of Technology Services Website. 
2. Once the equipment is inspected and returned, 我们将要求借款人部门将借出的资产转回技术服务办公室库存. 

How to upload a Loaner Equipment Request Form to Wisetrack

How to access Microsoft 365 and Outlook

How to add a Zoom Link in Canvas